Plexent

Plexent is an IT service management (ITSM) company and leading provider of ITSM-focused intellectual property – itDNA® – serving Fortune 500 companies, government agencies and other global organizations. Founded in 2001, Dallas-based Plexent developed a framework, methodology and knowledge base that puts the IT Infrastructure Library (ITIL®), CMMI®, CobiT®, and ISO® standards into practice and allows customers' IT operations to support and enhance core business objectives. Plexent enables standards-based service management model implementation, business process optimization, ITIL adoption, and ISO/IEC 20000 and ISO/IEC 27001 certification in significantly less time for a fraction of the cost.
Plexent systematically increases customer's IT operating efficiency by protecting computing environments, reducing costs, increasing reliability, improving quality and safeguarding brands. Plexent's offerings span IT service management and accredited standards-based training, intellectual property, subscription services, consulting and business technology services.
itDNA is a standards-based, auditable and fully customizable service management adoption model Plexent leverages to enables IT organizations to accelerate service management initiatives, lower total cost of operation (TCO) through process improvement and achieve operational excellence through the adoption of a service-focused, process-oriented, cost-effective approach to IT.
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